ABViewer 9 Slow

Discuss and ask questions about ABViewer.

Moderators: admin, support, SDS

Post Reply
RWalters
Posts: 3
Joined: 09 Nov 2011, 20:46

ABViewer 9 Slow

Post by RWalters » 29 Nov 2012, 17:47

When I open a .dwg file in ABViewer 9, the drawing opens quickly, but all the menu items stay grayed out for up to 45 seconds while the cursor just spins. I am using a floating license with 9 Enterprise.

support
Posts: 2795
Joined: 30 Mar 2005, 11:36
Contact:

Re: ABViewer 9 Slow

Post by support » 29 Nov 2012, 18:39

Hello.
Please let us know if described issue takes place on any DWG or some specific DWG drawing opened. The file opened via a network or from a same PC that have ABViewer started?

Alexander.
Technical Support E-mail: support@cadsofttools.com
Chat support on Skype: cadsofttools.support

RWalters
Posts: 3
Joined: 09 Nov 2011, 20:46

Re: ABViewer 9 Slow

Post by RWalters » 29 Nov 2012, 18:43

It happens with any .dwg file opened from the network. Local files do not have the same problem. The problem is occurring on multiple PCs.

support
Posts: 2795
Joined: 30 Mar 2005, 11:36
Contact:

Re: ABViewer 9 Slow

Post by support » 05 Dec 2012, 18:33

Hello.
ABViewer window contains Explorer panel that is active by default. Browsing a network results explorer updating that can take a time. Please switch off the Explorer panel to remove the slow effect.
explorer.png
explorer.png (66.45 KiB) Viewed 34760 times
Alexander.
Technical Support E-mail: support@cadsofttools.com
Chat support on Skype: cadsofttools.support

Post Reply