ABViewer 9 Slow

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ABViewer 9 Slow

Postby RWalters » 29 Nov 2012, 14:47

When I open a .dwg file in ABViewer 9, the drawing opens quickly, but all the menu items stay grayed out for up to 45 seconds while the cursor just spins. I am using a floating license with 9 Enterprise.
RWalters
 
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Re: ABViewer 9 Slow

Postby support » 29 Nov 2012, 15:39

Hello.
Please let us know if described issue takes place on any DWG or some specific DWG drawing opened. The file opened via a network or from a same PC that have ABViewer started?

Alexander.
Technical Support E-mail: support@cadsofttools.com
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Re: ABViewer 9 Slow

Postby RWalters » 29 Nov 2012, 15:43

It happens with any .dwg file opened from the network. Local files do not have the same problem. The problem is occurring on multiple PCs.
RWalters
 
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Re: ABViewer 9 Slow

Postby support » 05 Dec 2012, 15:33

Hello.
ABViewer window contains Explorer panel that is active by default. Browsing a network results explorer updating that can take a time. Please switch off the Explorer panel to remove the slow effect.
explorer.png
explorer.png (66.45 KiB) Viewed 32749 times

Alexander.
Technical Support E-mail: support@cadsofttools.com
Chat support on Skype: cadsofttools.support
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